A Better Way to Live in Dartmouth
Redefining shared accommodation in South Devon through private luxury, all-inclusive simplicity, and attentive professional standards.
Established in 2025 for Discerning Residents
The Residence was born from a simple belief: that quality accommodation should be accessible, comfortable, and community-focused. Located in the heart of historic Dartmouth, we've carefully transformed a beautiful Victorian property into a modern co-living space that respects both heritage and contemporary needs.
We set out to create a sanctuary where every resident has their own private, hotel-standard en-suite bathroom, luxurious furnishings, high-speed connectivity, and clean shared spaces — all supported by responsive, responsible management.
“We believe that where you live should enhance your life, not complicate it.”
— The Residence Management Team
Our Core Principles
What guides every decision we make at The Residence
Quality Living
From 800-spring pocket mattresses to backlit LED mirrors, we do not cut corners on furnishings.
Total Transparency
All bills included with zero hidden admin charges. Fair terms and complete compliance.
Comfort & Peace
Private en-suites, sound insulation, and a considerate community environment for working life.
Responsive Care
Direct landlord relationship with fast maintenance resolution and regular building upkeep.
Professional Management
Experienced Property Management
Our property is professionally managed by an experienced team with over 15 years in the industry. We understand the unique needs of co-living arrangements and work proactively to ensure every aspect of your tenancy runs smoothly.
Regular Inspections
Proactive property maintenance and quality assurance
Compliance & Safety
All legal requirements and safety standards exceeded
Contact Our Team
General Enquiries
hello@theresidencedartmouth.co.ukEmergency Maintenance
01643 823016Response Times
- • Emergency: Within 2 hours
- • Non-urgent: Within 24 hours
- • General enquiries: Same day
Our Community Impact
Environmental Responsibility
- •Energy-efficient appliances and LED lighting throughout
- •Comprehensive recycling program for all residents
- •Water-saving fixtures and regular efficiency monitoring
- •Local supplier partnerships to reduce carbon footprint
Local Community
- •Supporting local businesses and suppliers where possible
- •Maintaining heritage property standards in historic area
- •Encouraging residents to engage with local community
Compliance & Redress Scheme
Your safety, deposit security, and tenancy rights are fully protected by law
Membership Information
We are a member of the Property Redress Scheme (PRS), a government-authorized consumer redress scheme that provides an independent and impartial path for resolving disputes between consumers and property agents. We are proud of our commitment to being good landlords, and our membership provides our residents with peace of mind.
- Redress Scheme Provider: Property Redress Scheme (PRS)
- Membership Number: PRS056762
- Membership Status: Active
Deposit Protection
At The Residence, we prioritize the security of our residents' deposits. All tenancy deposits are protected by the Deposit Protection Service (DPS), a government-authorized tenancy deposit protection scheme.
This ensures that your deposit is held securely and independently throughout your tenancy, with a free dispute resolution service available should any disagreements arise at the end of the tenancy.
- Deposit Scheme Provider: Deposit Protection Service (DPS)
- Scheme Type: Custodial
- Protection Status: Mandatory for all tenancies
Our Complaints Procedure
If you are dissatisfied with our service, we aim to resolve the issue as quickly as possible. Our process follows these three stages:
Stage 1: Internal Review
Please contact us at hello@theresidencedartmouth.co.uk with the details of your complaint. We will acknowledge your complaint within 3 working days and provide a full written response within 15 working days.
Stage 2: Final Viewpoint
If you remain dissatisfied, your complaint will be escalated to a senior manager for a final review and a "Final Viewpoint" letter.
Stage 3: Independent Redress
If we cannot reach an agreement within 8 weeks of your initial complaint, or if you are unhappy with our Final Viewpoint, you may refer the matter to the Property Redress Scheme for an independent adjudication.
Property Redress Scheme Contact Details:
- Website: www.theprs.co.uk
- Address: 1st Floor, Premiere House, Elstree Way, Borehamwood, WD6 1JH
- Email: info@theprs.co.uk
Building Health & Fire Safety
The property complies fully with HMO licensing and South Hams District Council safety regulations, including:
- Grade A LD2 mains fire & heat alarms
- Annual Gas Safety inspection & CP12
- Full 5-year Electrical Installation EICR
- Valid Energy Performance Certificate (EPC)
Have Questions About Living at The Residence?
Speak directly with our team or schedule an appointment to view available accommodations.